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Hardware/Software Sales
CBV Communications & Technologies sells, installs and manages high-quality
Microsoft, Novell,
Lotus, HP,
IBM and Compaq
software and hardware. We guarantee that our products contain original
manufacturer parts and have valid China warranties. Our quality guarantee
includes a no-questions-asked swap policy. If your product has a problem
that our engineers cannot fix the same day, we will swap it immediately,
no questions asked.
Desktop Management Services
CBV Communications & Technologies provides Desktop Management Services
designed to streamline desktop asset management and reduce costs. Our Desktop
Management Services encompass all aspects of computer hardware and software
acquisition, installation, configuration, maintenance and management. The
company offers several flexible outsourcing service plans that give its
clients complete hardware and software support. Strategic Purchasing, Help
Desk, Custom Service Plans, and Software Training services can also be incorporated
into the Desktop Management Services.
LAN Design & Installation
CBV Communications & Technologies designs, installs, and manages Windows
NT, Novell, and UNIX local area networks. The company has experienced with
most networking technologies, including Ethernet, Switched and Fast Ethernet,
Token Ring, Switched Token Ring, FDDI, and ATM. To maintain the highest
technical standards, CBV Communications & Technologies' service engineers
are Windows NT or Novell-certified. Our implementation plan goes beyond
basic network installation and focuses on maximum systems utilization. This
concept includes services such as, complete server and workstation configuration,
file directory and user account setup, hard drive and backup device configuration,
administrator training, and any other peripheral work that needs to be done
to bring the client's systems on-line.
Network Cabling
Cabling is the most critical component of any network and a common point
of failure due to improper installation. CBV Communications & Technologies
installs structured network cabling systems which conform to
AT&T's SYSTIMAX Premises Distribution System (PDS) specifications.
Our cabling engineers are trained and certified by AT&T and have experience
managing complex projects, including multi-floor fiber and campus installations.
To guarantee the quality of the network, we individually test every
cable that we install with sophisticated testing equipment. The results
of the test are put into report form for the client's reference. Every cable
installation carries AT&T's long-term warranty against defects.
Wide Area Networks
China is rapidly developing its data communications infrastructure, increasing
the number of domestic and international wide area networking services available.
CBV Communications&Technologies designs, implements, and manages wide
area networks. We can help your MIS department to sort through the increasing
number of services available in China. CBV Communications & Technologies
is experienced at lease line planning and has good relationships within
the Ministry of Post and Telecommunications. Our engineers are experts in
technologies such as TCP/IP, SNA, SDLC, ISDN, Frame Relay, SMDS, and ATM.
Internetworks
CBV Communications & Technologies manages and develops enterprise internetworks.
The firm-wide distribution of information is an integral part of Business
Process Re-engineering (BPR). Unfortunately, the existence of incompatible
networks within a firm is an obstacle to BPR. Providing interoperability
between these networks presents additional challenges to the networking
company. CBV Communications & Technologies has experience integrating
different network protocols and operating systems using the latest internetworking
technologies. The company has extensive experience migrating companies from
single-protocol SNA networks to multi-protocol client / server environments.
Network Management
Network management is one of CBV Communications & Technologies' focus
areas. As a result of poor management, the vast majority of networks are
underutilized. In order for a network's capacity to be fully utilized, it
must be proactively managed by experienced networking professionals. CBV
Communications & Technologies audits, maintains, optimizes, and administers
installed networks on a contractual basis. Our engineers are trained in
Simple Network Management Protocol (SNMP) and the major network management
software packages.
Training
CBV Communications & Technologies believes that network administrator
and end-user training are essential parts of any successful network implementation.
Our engineers have teaching experience in the networking departments of
Shanghai's most prestigious universities. We will design a training module
that fits your company's needs. CBV Communications & Technologies provides
training in the following software: Windows NT, Windows 95, Novell 4.1,
SCO UNIX, MS-Mail, Lotus Notes, cc:Mail, MS Exchange, MS Office, and Netscape.
MIS Outsourcing
CBV Communications & Technoloiges provides outsourcing MIS support services
on a contractual basis. These services are provided through a series of
flexible service modules that range from basic "Desktop Management
Services" to "Advanced Network Management Services". In a
country like China, where finding qualified MIS staff can consume a considerable
amount of management's time, outsourcing makes sense.
Internet / Intranet Services
CBV Communications & Technologies provides enterprise-wide Internet
planning and design services to assess your business needs and to develop
an Internet strategy. Our engineers will design and configure an Internet
gateway system that connects your company's LAN to other networks. We will
assist you with all phases of web site planning, implementation, and development,
including web surveys, HTML, JAVA or
CGI programming, multimedia enhancements, and site monitoring.
CBV Communications & Technologies conducts corporate seminars covering all aspects of using the Internet as a business tool. The company also offers an on-site "Total Internet Solution" service that includes service provider registration assistance, software installation and configuration and two-hours of user training.
CBV Communications & Technologies assists companies to design and implement intranets. Intranets utilize World Wide Web browser and HTML technology on private networks to deliver features similar to those of many groupware products. Instead of purchasing expensive groupware licenses for every employee, the company can purchase web server software and browsers for each workstation. The end result of a properly implemented Intranet is a solution similar to groupware at a fraction of the cost.
Technical Support
CBV Communications & Technologies' vision is to combine "Best of
Application" technology with superior customer service to provide our
clients with a competitive advantage in their respective industries. Many
companies talk about their commitment to service. CBV Communications &
Technologies puts its service policies in writing on every contract. These
service policies are designed by our clients who are constantly encouraged
to tell us what additional types of service they would like us to provide.
When critical network problems occur, we take them seriously. CBV Communications
& Technologies technical engineers respond to emergency service calls
within three hours. Another CBV Communications & Technologies point
of service is our 24-hour voice mail technical assistance number which is
linked to the on-duty engineer's pager.
